Well we needed a universal place to announce the upcoming changes ot the site and our old blog seemed like the best place to do it!
What's happening and when?
We are going to be introducing new prices, new levels of quality, new procedures for efficiency and client satisfaction, new loyalty schemes and memberships. All in all the whole business is going to get a good little kick up the hiney and you the customer are going to have the chance to reep all the fantastic rewards! Price changes will be minimal if at all in many areas.
The new system will boost into existence on the 22nd december 2017 (22/12/17) so you have a week to pay the cheaper rates and redeem the army deal as it is now...
Why is it happening?
EZPainter has always been about speed above quality (although we would never send something out that we wouldn't field ourselves) meaning that we can offer large armies at a crazy cheap price. This has paid the bills in a sense (when our job comes up in the pub we use the term "we make a survival") however it is not very artistically gratifying. To put it simply painting fast and basically isn't fun when your skilled enough to paint a bit slower and send out an altogether more "sexy" paint job - one that makes you "awww yes" out of the box. That is the feeling we want ever customer to have.
Any long time customer of EZPainter will tell you that the process has always been geared towards your satisfaction, getting your dream job done to your dream specifications. We want to retain that customer service guarantee while managing to bring even more, and given the evolution of the business this year we feel we are ready for that dive.
I want to order today/ tomorrow or i already have work in your que, will i benefit from this? If i had known about the changes i would have waited!
Of course we wouldn't let our current customer miss out at all! Anyone who has work in the que will be receiving a free upgrade of sorts and getting this new treatment for free. If you want to make an order this week before the changes just do it! We will make sure to take care of you. The only thing we can't extend to existing clients is the new loyalty schemes and membership schemes because we need to start the "tracking" of it all on the same day to keep on top of it.
What's coming specifically?
We can't say! That would ruin the surprise but we can summarize some exciting points for you -
- New "basic" rate that is an improvement on the current lv1.
- Painting logs to be kept so that we can actually log the specific colors of your army meaning that when you want to add that new dtachment or "big gun" we have the colors all saved ready to replicate out of the bag, no dramas!
- New monthly membership with exclusive savings!
- Return of the customer loyalty scheme!
- Incorporated basing!
So keep your noggin peeled and check back here on the 22nd for the big updates! (Oh and don't forget to send nay quote requests for current prices by the 22nd, anything received by the morning of the 22nd uk time will be considered eligible for current prices).
Peace and love
Arthur - lead painter.